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Terms & Conditions

  • There is no VAT charge as Alvi Pixels Design Studio is not VAT registered.
  • Alvi Pixels Design Studio has the right to refuse the construction of a website or any other build which it may deem unsuitable due to content or otherwise. This is not limited by but does include sites promoting hatred towards person/s associating with a particular religion, ethnic group or sexual orientation; sites based on incorporating adult material such as pornography and sites that encroach copyright and are adverse to UK laws.
  • Alvi Pixels Design Studio reserves the right to refuse the inclusion of content considered by Alvi Pixels Design Studio to be inappropriate and/or does not comply with these terms and conditions.
  • The client is responsible for making sure that all content assets and data supplied to Alvi Pixels Design Studio is legally permitted for use; and that any necessary copyright notices and restrictions are notified in writing to Alvi Pixels Design Studio and a record kept of the notification by the client. For any breach of copyright or other intellectual rights on data included in the finished product Alvi Pixels Design Studio will not accept any liability and the afore mentioned liability will be solely with the said client. All such material will be assumed to be the material of the client and free to use, without fear of breaching copyright laws.
  • Alvi Pixels Design Studio reserves the right to refuse any material of a copyrighted nature unless decent proof is provided expressing permission to use such material.
  • As soon as reasonably possible, the client will make available to Alvi Pixels Design Studio all materials deemed necessary to complete the product (website or any other) to the agreed standard and timescale.
  • All new customers must sign a copy of the terms and conditions at the time of acceptance of the provisions as agreed to be supplied by Alvi Pixels Design Studio, thus indicating an agreement and acceptance of the provisions as agreed to be supplied by Alvi Pixels Design Studio as well as these terms and conditions contained here. Alternatively, payment of an advance fee or online payment will be regarded as an acceptance of the provisions as agreed to be supplied by Alvi Pixels Design Studio as well as our terms and conditions, a copy of which can be downloaded here.
  • Although every effort is made ensuring the website and/or any programs, scripts remain free from faults; no responsibility will be accepted by Alvi Pixels Design Studio for any loss incurred, due to malfunction, the website or any other part; be it financial or otherwise.
  • Alvi Pixels Design Studio is not liable for the incurrence of any costs, compensation or loss of earnings in the event of failing to meet agreed deadlines.
  • At the time of commission acceptance, Alvi Pixels Design Studio will provide an estimated completion date, however Alvi Pixels Design Studio does not guarantee this date as a final completion date.
  • The ordering process will include the client detailing requirements for the website design; also thereby agreeing to provide any necessary information felt required by Alvi Pixels Design Studio during the ordering process before any agreement comes in to effect.
  • Alvi Pixels Design Studio is responsible for ensuring all software and screen design elements utilised within the developed product are legally permitted for use and any restrictions in place for use and any required copyright notices and license requirements are notified in writing to the client and a record kept of the notification by Alvi Pixels Design Studio.
  • Quotes will be valid for twenty eight (28) days. Alvi Pixels Design Studio reserves the right (in their sole discretion) to refuse acceptance of the quote even though this may be within the twenty eight (28) days validity period. Any work (design or any other) in addition to requirements for the original commission will be charged in addition to the initially agreed quote.
  • The client agrees to delegate a single individual as ‘first-point-of-call’ to aid Alvi Pixels Design Studio with completing the required service for product completion in a satisfactory and expedient manner.
  • Only the client and Alvi Pixels Design Studio are able to enforce these terms and conditions. No third party shall be entitled to enforce any of these terms and conditions, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
  • The client may not assign or sub-contract any of their rights or obligations under these terms and conditions to any third party unless Alvi Pixels Design Studio agrees in writing.
  • Alvi Pixels Design Studio may assign, transfer or sub-contract any of its rights or obligations under these terms and conditions to any third party at their (Alvi Pixels Design Studio) discretion.
  • In the event of extensions to agreed upon timescales becoming necessary due to the non-delivery by the client of previously agreed content, sign offs, assets or other necessary elements on or before the deadline dates in the supplied schedule; Pixels Design Studio reserves the right to invoice pro-rata for work carried out up to the agreed payment date.
  • If at any point, during the product (website development or any other) development cycle the client expresses a desire to cancel, they are free to do so by providing twenty eight (28) days notice but the client will be invoiced an amount deemed proportional to the amount of time spent on the commission up to the end date; to be decided by Alvi Pixels Design Studio.
  • Termination by the client of services provided by Alvi Pixels Design Studio must be made in a written notice and will become effective upon receipt of such notice. Email or telephone requests for termination of services will not be honoured until and unless confirmed in writing.
  • Any agreement between the client and Alvi Pixels Design Studio may be terminated at any time by Alvi Pixels Design Studio with twenty eight (28) days notice without needing to providing cause to the client.
  • The client will agree to pay within twenty eight (28) days under the terms of the agreement up to the agreed termination date, with pro-rata payment for dates which fall between scheduled payment stages.
  • On receipt of payment, Alvi Pixels Design Studio will deliver to the client all material and software (and any other) produced to date.
  • Once the product has achieved completion (website or any other), the final balance of payment becomes due; there are no exceptions to this, i.e. if the client decides the product (website or any other) is no longer required, as they requested the work and paid the deposit, they are still obliged to pay for the work that has been done. Legal action will be taken if necessary as a result of non payment. Any fees (legal or any other) incurred by Alvi Pixels Design Studio will be invoiced and added to the total outstanding debt owed by the client.
  • Alvi Pixels Design Studio expects payment by cheque, bank transfer or cash within fourteen (14) days of the date on the invoice. Bank transfers should quote the company/clients name and invoice no., cheques should be made payable to Alvi Pixels Design Studio and sent to Alvi Pixels Design Studio, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL. Bank details will be made available on invoices.
  • If the bank returns any payment (cheque or any other), the client will incur a fifty pound (£50) administration charge.
  • Alvi Pixels Design Studio reserves the right to consider an account to be in default in the event of a returned payment (cheque or any other).
  • The said administrative charge will be invoiced and added to the total outstanding debt owed by the client.
  • It is the responsibility for clients outside the UK to transfer funds internationally to our account and pay any fees relating to same.
  • Invoices remaining unpaid twenty eight (28) days after issuance will be assessed a payment charge in the amount of the higher; One and one-half percent (1.5%) or thirty pound (£30) per month of the total amount due.
  • Invoices remaining unpaid after twenty eight (28) days will be considered to be in default. If Alvi Pixels Design Studio maintains any information or files for the client considered to be in default on its storage space, it will at its discretion remove all such material from its storage space. Alvi Pixels Design Studio is not responsible for any loss of data, financial loss or any other loss resulting from the removal of its service. Removal of such material does not relieve the client of the obligation to pay any outstanding charges assessed to the client’s account. Any expenses, including legal fees and costs to third party agencies incurred by Alvi Pixels Design Studio will be invoiced and added to the total outstanding debt owed by the client.
  • Alvi Pixels Design Studio is not obliged to deliver the product (website or any other) until all due payments have been received under these terms and conditions.
  • It is not to be understood that Alvi Pixels Design Studio will maintain or update a client’s product (website or any other) as part of the product (website or any other) commission. If it is required for Alvi Pixels Design Studio to maintain or update a product (website or any other), a separate agreement will be required to be negotiated and agreed with Alvi Pixels Design Studio as a separate commission appropriate to the amount of time required to be allocated for the completion of this separate commission. Product (website or any other) maintenance or update can be agreed upon as a separate maintenance contract or an ad hoc service to be provided as and when required and to be invoiced separately accordingly.
  • Unless specifically agreed, all products (website or any other), including Content Management Systems, menus, menu structures or arrangements, interfaces, navigational devices, icons, help, cgi applications, all operational instructions, scripts, programming/source code, software, and all other components of any source or object computer code that comprises the product (website or any other), all literal and non-literal expressions of ideas that operate, create, cause, manipulate, direct, access, or otherwise affect the content and design elements used or developed and all software, and our products and results of our services remain the property of Alvi Pixels Design Studio and Alvi Pixels Design Studio retains full ownership rights and all intellectual property rights.
  • The client agrees not to do anything that may in any way infringe upon or undermine Alvi Pixels Design Studio’s rights, title, or interest in the product (website or any other) and services. This includes, but is not limited to, any transfer, sale or gift of the whole or of any part of any data, item or anything whatsoever that Alvi Pixels Design Studio owns.
  • The client fully understands that Alvi Pixels Design Studio may reuse, develop, reproduce, and use in any other way we choose, anything within the ownership of Alvi Pixels Design Studio.  
  • Intellectual property rights in their entirety in the website, its functionality, documents or drawings (excluding any material provided by you), programming code and any design work are vested in and remain at all times the property of Alvi Pixels Design Studio. We herewith grant you a non-exclusive license of such intellectual property rights as deemed suitable for the purpose of operating your website.
  • The client herewith grants Alvi Pixels Design Studio an exclusive license to use any information and material provided by the said client to empower Alvi Pixels Design Studio to design and build the product (website or any other).
  • In the event of non settlement of accounts and Alvi Pixels Design Studio not having been contacted regarding the delay; access to the product (website or any other) may be denied and web pages removed. Such cases will then be transferred to the Small Claims Court for pursuant of payment. Non payment may result in county court judgements (ccj’s) being added to the clients credit rating, for which Alvi Pixels Design Studio has no responsibility and cannot be held liable for any resulting claim by the client as a result of the pursuing of payment by Alvi Pixels Design Studio. Consistent non payment of an invoice will result in Alvi Pixels Design Studio instructing their Solicitors to contact the client in question, with a view to pursuing the matter further and if need be to seek payment through legal procedures; and if necessary court summons. Any fees (legal or any other) incurred by Alvi Pixels Design Studio will be invoiced and added to the total outstanding debt owed by the client.
  • A deposit of fifty percent (50%) of the total quoted price is required before the commission is to be commenced.
  • The client will pay the remaining fifty percent (50%) of the total quoted price upon completion of the product (website or any other) prior to upload to the server or release of materials.
  • The images, logos and names on this website which identify us, Alvi Pixels Design Studio or any other organisations and their products and services are our trademarks or the trademarks of the other organisations.
  • Nothing contained on this website should/can be construed as awarding any licence or right to use any image, logo or name.
  • Alvi Pixels Design Studio will not be liable for any compensation, costs incurred or loss of earnings as a result of the unavailability of the product (website or any other), its servers, software or any other provided materials.
  • Save as expressly set out in these terms and conditions, Alvi Pixels Design Studio is not liable to the client or any other entity for any special, incidental, indirect, consequential or economic loss or for loss of profits or revenues howsoever arising in connection with any order placed by the client.
  • Alvi Pixels Design Studio cannot and does not guarantee or warrant that any content of the product (website or any other) will be free from infection, viruses and/or other code that has contaminating or destructive properties. The client is responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy the particular requirements for the safety and reliability of the product.
  • The product (website or any other) is not guaranteed by Alvi Pixels Design Studio to operate continuously or without interruptions or be error-free.
  • Alvi Pixels Design Studio does not accept liability for any losses or claims arising from any inability to access the product (website or any other) or any interruption to the ongoing working of the product (website or any other).
  • The mock-up page once designed, submitted for your approval and used for the overall design of the product (website and any other) will incur additional charges (to be decided by Alvi Pixels Design Studio) for any alteration by the client to the product (website or any other), be it design or any other change once it has been approved by the client.
  • Alvi Pixels Design Studio reserves the right to terminate the agreement between Alvi Pixels Design Studio and the client; if the client  breaches any of its (the clients) obligations as set out in these terms and conditions and/or the client fails to approve the product (website or any other) without reasonable cause within a reasonable time.
  • The client agrees that Alvi Pixels Design Studio holds no responsibility for any amendments made by any third party, before or after a product (website or any other) is delivered.
  • The website, graphics and any programming code remain the property of Alvi Pixels Design Studio.
  • The client is expected to fully test all aspects of any application and/or programming relating to the product (website or any other) designed and developed by Alvi Pixels Design Studio before being made generally available in to the public domain.
  • If the client’s product (website or any other) is to be installed on a third-party server, Alvi Pixels Design Studio is to be granted read/write access to the client’s storage directories, and those directories must be accessible via FTP and database management system.
  • Any website designed by us and built using our CMS system is design to operate with our hosting service and Alvi Pixels Design Studio is not liable or responsible for any errors or downtime caused as a result of hosting on any other service.
  • Alvi Pixels Design Studio recommends the website domain name be transferred to the hosting service in use by Alvi Pixels Design Studio.
  • If the client decides to host your domain name elsewhere, Alvi Pixels Design Studio will provide the required files to the client and holds no responsibility for uploading or implementing of the CMS on any hosting service other than that provided by Alvi Pixels Design Studio.
  • Once all amounts due to Alvi Pixels Design Studio are paid and cleared, the client will be assigned the rights to use, as applicable, the product (website or any other), including text, graphics, animation, audio components and digital components held within the finished product, in accordance with these terms and conditions and any applicable agreement, terms or license but no rights of ownership are transmitted unless specifically stated and agreed upon.
  • No indulgence or extension of time which Alvi Pixels Design Studio may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the Alvi Pixels Design Studio in terms hereof, save in the event or to the extent that Alvi Pixels Design Studio has signed a written document expressly waiving or limiting such rights.
  • Unless specifically agreed, any scripts, cgi applications, php scripts, or software written by Alvi Pixels Design Studio remains the copyright of Alvi Pixels Design Studio and only with the express permission of Alvi Pixels Design Studio may be commercially reproduced or resold.
  • External links may be provided for your convenience but they are beyond the control of Alvi Pixels Design Studio and no representation is made as to their content. Use or reliance on any external links and the content contained therein provided is at your own risk. When visiting external links; external websites terms and conditions of use must be used as reference.
  • Alvi Pixels Design Studio is entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
  • All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
  •  Please contact us if you require clarification on any of the terms in the statement above or the terms and conditions it its entirety.
  • Wherein a staged development is agreed upon, payment for each deliverable supplied will be due on delivery. Payment will be required within 14 days from the date of invoice.
  • At cost travel expenses for necessary meetings and approved journeys undertaken by Alvi Pixel Design Studio staff and associates will be charged to the client.
  • A link to Alvi Pixels Design Studio will appear in either small type or by a small graphic at the bottom of the client’sproduct (website or any other). If a graphic is used, it will be designed to fit in with the overall site design. The design credit can be removed upon request by the client for a nominal fee of 10% of the total development charges. When total development charges are less than £5000, a fixed fee of £500 will be applied.
  • Alvi Pixels Design Studio does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to Alvi Pixels Design Studio that you are legally entitled to do so and to make use of information made available via the website.
  • The laws of England and Wales apply to these terms and conditions and any terms and conditions relating to products (website or any other) described herein. If there is a dispute about these terms and conditions, this will be dealt with in the courts of England and Wales, unless you live in Scotland in which case the laws of Scotland apply.
  •  When a client agrees that a product (website or any other) can be made publicly available they are agreeing that the product (website or any other) has been designed and developed to the clients satisfaction and all requirements fulfilled.
  • Alvi Pixels Design Studio offer annually renewable packages of hosting and updating service agreements which can be purchased as part of a package or separately. These include hosting, content updating and search engine submissions.
  •  The hosting/maintenance packages are quoted for either on application or at the time of quoting for a full product (website or any other).
  • Hosting, support and updating services are annually renewable; package start dates are based on when the package or domain name is first registered and not when the product (website or any other) goes live.
  • The content update service provided by Alvi Pixels Design Studio refers to any content, photographs or text which replaces any current content. It does not extend to producing new sections or pages unless otherwise noted.
  • Quoted prices generally stay the same year on year but can change depending on the amount of content updated, additional sections added, bandwidth, web space used or any other factor determined at the discretion of Alvi Pixels Design Studio.
  • Clients wishing to cancel a hosting, support or updating package must inform us before the invoice date otherwise full annual payment will be required.
  • Hosting support and updating packages are renewed annually, invoices are provided approximately one month before the renewal date; however our usual payment terms apply from the invoice date.
  • No partial refunds are given for hosting, servicing or updating packages cancelled during the current agreements time period.
  • This Site is for personal and non-commercial use. You must not use any materials contained in the Site except to the extent necessary for your own personal use. In using the Site and information available from the Site, you agree that you will not: Post, disseminate or transmit unauthorised advertisements or promotional materials, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; Omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content; Impersonate any person or entity, or fail to state or otherwise misrepresent an affiliation with any person or entity; Engage in any activities in order to withhold or cloak identity or contact information; Send harassing and/or threatening messages to others; Engage in "flooding" - i.e. flooding and mail bombing (sending large amounts of email repeatedly to the same email address); Use the information available on the Site for any illegal, immoral or anti-social purpose, in violation of any applicable laws or regulations or in a manner which is or may be damaging to the name or reputation of Alvi Pixels Design Studio; Publish or download web pages or content, images, descriptions or text; Electronically stalk or otherwise electronically harass another; Engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission; Engage in any activities with relation to reverse engineering of the product (website or any other), including data structures, descriptions, images or any other material contained on the site.
  • Certain (hypertext) links in this site will take you to a product (website or any other) that are not under our control. When any of these links are clicked on, you will leave our site. We have no control over, and will accept no responsibility or liability for, the material on any other product (website or any other).
  • By allowing links with third party websites, we do not intend to gain business from, or offer any security to, any person in any country, directly or indirectly.
  • Alvi Pixels Design Studio does not accept any responsibility or liability for websites we frame.
  • The rights are reserved by Alvi Pixels Design Studio to alter the prices at any time without notice.
  • If a client has requested and agreed any services from Alvi Pixels Design Studio prior to a change in prices, that agreement will not be subject to any increase; but any subsequent commission may be subject to an increase.
  • After the website design and development stage is completed and the project has achieved      completion, Alvi Pixels Design Studio will apply a £10 administrative charge for any email id’s requested thereafter. This will be a one off charge per email id creation.
  • No relaxation or delay by Alvi Pixels Design Studio in exercising any right or remedy under these terms and conditions shall be indicative of waiving that right or remedy or shall affect the ability of Alvi Pixels Design Studio to subsequently exercise that right or remedy. Any waiver must be agreed by Alvi Pixels Design Studio in writing.
  • Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. The client hereby gives consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the product (website or any other), or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
  • These terms and conditions are available in English only and are governed by English law.
  • In the event of any matter or dispute arising out of or in connection with these terms and conditions, Alvi Pixels Design Studio and the client will submit to the exclusive jurisdiction of the English courts.
  • Any client experiencing a problem with the level of service received from Alvi Pixels Design Studio is to raise the matter of discontent directly with Alvi Pixels Design Studio using the online contact form to do so; providing sufficient information to isolate the content of issue and clearly outlining the grounds for complaint.
  • Alvi Pixels Design Studio will approach the client responsible for the content of issue in question with a view to resolving the matter to the satisfaction of the complainant.
  • If the client regards the issued complaint has not reached a satisfactory conclusion following the initial complaint; the client should make the complaint in writing to Alvi Pixels Design Studio, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL.
  • An initial response to any complaint is to be expected within seven (7) days of its receipt; followed by a full and considered response to the complaint within thirty (30) days and any ensuing remedy implemented with the minimum of delay.
  • Alvi Pixels Design Studio takes customer satisfaction very seriously and will investigate any raised complaint promptly and seriously.
  • Alvi Pixels Design Studio reserves the right to modify any relevant terms and condition, policies or notices without notice to comply with applicable laws or regulations or to meet Alvi Pixels Design Studio’s changing business requirements.
  • It is the client’s responsibility to read the website terms and conditions regularly to make sure awareness is raised of any changes.
  • Alvi Pixels Design Studio recommends that, from time to time, a copy of these terms and conditions is printed and kept, and a copy of any terms and conditions relating to any product or service applied for online, together with any related application form which you have filled in.
  • The client shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version.
  • The client will be responsible for reviewing the then current version of the terms and conditions and for keeping up to date with any modification/alteration in the terms and conditions.
  • Alvi Pixels is not to be held liable by the client or any other entity where a breach of these terms and conditions is due to any cause that is beyond the reasonable control of Alvi Pixels Design Studio, including but not limited to explosions, tempests, floods, fires or accidents; import or export regulations or embargoes; wars or threats of war, insurrection, sabotage, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any government, parliamentary or local authority; strikes, lockout-outs or any other industrial actions or trade disputes; difficulties in obtaining materials, fuel, labour, parts or machinery; breakdown or power failure in machinery.

Your statutory rights are not affected by agreeing to these terms and conditions.
Last updated: 6th March 2013